Making the internet messaging accessible — Facimile over IP

Atomic MPC forum user, freakonaleash, asked an interesting question regarding sending faxes over IP. This got me thinking.

We’ve got solutions for an internal LAN such as Hylafax for an intranet-based fax-over-IP solution. But nothing exists that could be considered similar to Voice-over-IP. I can’t use the internet for instance, to send a fax overseas — and sometimes just like the telephone, one needs to fax a document.

There’s also the situation of inexperienced people. People like my grandparents, wouldn’t have a clue how to use a computer to send an email, or maintain a PC. Linux distributions have gotten to the point where I’d be quite comfortable setting up a minimalist Gentoo or Ubuntu installation on an old PIII box — to allow basic email and web browsing, but I still need to be around to keep it updated and maintained. Even if I were to go throw Windows XP on the same machine — I’d still have to maintain it.

Email offers some very useful options for such people — e.g. the ability to send letters and other correspondence and have it arrive at the other end within a day or so. (and that’s if the mail servers are having a bad day!) These days, one can buy a hardware device that provides VoIP capability, one can purchase devices that offer limited web-browsing capability without the need of a full-blown desktop computer, why not an internet appliance for sending and receiving email?

Well, I don’t see the need for a whole new protocol. SMTP and POP3/IMAP will do just fine for the actual FoIP capability. The issue is the interface to these protocols. I’m thinking an internet facimile would offer the following:

  • Ethernet interface for connection to the internet via a router.
  • Internal ADSL and/or PSTN modem for stand-alone internet access without other hardware, and standard fax capability
  • LCD Display and keyboard for reading/composing mail and user interface (touchscreen)
  • Onboard scanner and printer
  • Handset/headset jack for voice communications (either VoIP or standard land-line)

The idea, is that someone who doesn’t have a proper understanding of computers, could send a message over the internet using this device. They would simply hit the “Compose” button, fill in the recipient’s fax number (standard fax) or email address (FoIP), a subject for the message and cover letter, then scan in whatever attached pages they wish to add (these would appear as PDF, JPEG or PNG attachments). Some models may include USB ports and card readers, to allow attaching arbitrary files from USB drives and flash cards. Once they’re happy, they get the option of either sending it right then and there, or storing it to send in a batch run.

For privacy, perhaps something like PGP could be incorporated, thus allowing messages to be encrypted. There’s scope for this device to act as an internet router, networked printer/scanner, and VoIP ATA box too, which could be add-on features.

In essence though, the box could just sit in the corner… and say, overnight, connect to the internet, download any new messages, send any unsent messages out.

I might look into something like this, as it seems in the open source world, we have pretty much all the necessary pieces — just a matter of piling the right software on a standard PC and we’ll have a proof-of-concept prototype.

5 Responses to “Making the internet messaging accessible — Facimile over IP”

  1. Chewi Says:

    If I had a penny for the number of times I’ve been sent a scanned image inside a Word document…

  2. Treggats Says:

    Sounds good, I’ll follow this I think :)

  3. chithanh Says:

    Actually, a standard for sending a fax digitally already exists, it’s ITU T.6 which was intended for ISDN but never saw widespread use. Recent developments include T.38 which allows operating an analog fax connected to a VoIP device.

    If your grandparents have broadband internet access, you may want to consider one of the online-desktop providers for them. Or DIY, combine a stateless thin client (eg. Sun Ray) with a VPN capable broadband router (eg. Draytek Vigor) so that you will be their online-desktop provider.
    Downside of this is of course that if the internet connection breaks, they won’t be able to perform any work.

  4. Redhatter Says:

    Indeed, the thin client solution is a good way to solve the problem… but it merely shifts the maintenance.

    And a XDMCP session will chew through one’s quota at an unbelievable rate. Here in Australia, broadband is ridiculously slow and expensive — maybe the new government will help fix that somewhat, but it’ll be years before we see the results. Last time I tried XDMCP over SSH to a remote server (far end running 1.5Mbps/512Kbps ADSL, my end running 512Kbps/128Kbps ADSL), it was slow to the point of uselessness. VNC and NX are tolerable, but not really terrific over such links. But the shear volume of data is a problem — especially when all the cheap plans (

    What I’m considering, would work comfortably on a 28.8Kbps dialup PSTN link. (Or ISDN for that matter, but most people don’t have ISDN around here.) If the downloads happen as a batch process during the night when the phone line is free, then a slow link isn’t an issue, and messages from overseas will still arrive faster than they would if sent by traditional means.

    I’ll see what I can come up with… I’ve got time for now, and as I say, I’ve got the technical means to do the software side of things. A solution should be feasible. :-)

  5. LAN messenger team Says:

    It’s a great idea. But I think non-computer people will get troubles sending faxes with these new devices too. The process of sending faxes should be extremly easy. Otherwise its better to explain how to works with word, emails, IMs etc.

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